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How 888staz Handles Your Personal Information

This Privacy Policy sets out exactly what data 888staz collects when you open an account, make a deposit via bKash, Nagad or Rocket, and use the platform — and what we do with it.

Data collected at account openingbKash, Nagad, Rocket payment dataCookie and device dataYour right to request deletionDirect contact for data queries
888staz How 888staz Handles Your Personal Information
DATA CONTACT PATHS

Reach Us About Your Privacy

If you want to review the data we hold on your account, request a correction, or ask us to delete your information, our support team handles privacy requests directly. Raise your query through any of the channels below and we will confirm receipt and respond within the timeframe our policy requires. For payment-related data queries — such as a bKash or Nagad transaction record — please include your account username and the relevant transaction reference so we can locate the right records quickly.

Live Chat Open the chat window from your account dashboard. Describe your privacy request and our team will log it and follow up with a written response.
Email Support Send your data access or deletion request by email. Include your registered account name and, if relevant, the bKash or Nagad transaction reference.
Account Help Centre The Help Centre in your account settings lists privacy-specific request forms. Submit directly there for a tracked response tied to your account record.
DATA HANDLING PRACTICES

How We Protect and Manage Your Account Data

We apply consistent data-handling practices across every part of your account — from the moment you register to each time you make a Rocket or Nagad deposit. The four areas below cover what we actually do, not what we intend to do.

Account Security and Access

Your account is protected by password authentication and OTP verification at login. We log each session so that unusual access patterns — different device, unfamiliar location — trigger a prompt before entry is granted.

Cookie and Device Data

We use cookies to keep your session active and to remember account preferences. You can manage cookie settings through your browser; disabling certain cookies may affect how the account dashboard loads on mobile.

Data Retention Policy

Active account data is kept while your account remains open. After closure, we retain records for the period our operational obligations require, then delete or anonymise them. You can request a retention timeline for your specific account.

Requesting Changes to Your Data

To correct, export or delete your personal data, contact support via live chat or email with your account username. We confirm receipt and process the request in line with this policy and applicable local law.

Common Questions About Your Data at 888staz

These are the questions we hear most from account holders in Bangladesh about how their personal and payment data is managed. Each answer reflects our actual process.

We collect your name, contact details, and the payment method you register — such as a bKash or Nagad wallet number. Device and session data is also logged automatically when you access your account.

No. We record transaction references and wallet identifiers to match payments to your account, but we never store your mobile banking PIN, password or full authentication credentials for bKash, Nagad or Rocket.

Yes. Submit a data access request through live chat or email, including your account username. We will confirm receipt and provide the relevant account data within the timeframe this policy requires.

Contact support with a written deletion request. We will process it in line with our retention obligations. Some data may be kept for the period required by our operational rules before full deletion or anonymisation.

We share data only with payment processors — including the services that handle bKash, Nagad and Rocket transfers — to complete your transactions. We do not sell your data, and all processors are bound by data-handling obligations.

This policy applies to all accounts where access is permitted. Eligibility and full access depend on your local law and eligible regions. Where local rules give you additional data rights, those apply alongside this policy.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.